Shipping policy

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Australia

Orders over $49

Standard tracked delivery.           Free 
(2-6* business days) Covid-19 may delay the delivery time. 

International

Rates are based on your address and the weight and dimensions of your order. 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 1-2 business days for the tracking information to become available. 

If you haven’t received your order within 2 days of receiving your shipping confirmation email, please contact us at support@lovetezza.com with your name and order number, and we will look into it for you.

• Due to the current COVID-19 pandemic, there are delays with all shipping options